Government Communication and Public Engagement (GPS-018) Training Course

Government Communication and Public Engagement

Governments must communicate clearly about policies, services and crises, and engage citizens in decisions that affect them. Trust depends on transparency, consistency…

5 daysClassroom or online

12Upcoming dates

7Cities

£2,750Fees from

Course overview

Why Attend

Governments must communicate clearly about policies, services and crises, and engage citizens in decisions that affect them. Trust depends on transparency, consistency and listening.

This LLMI course covers government communication strategy, message development, media relations, digital and social media, crisis communication, public consultation and participation methods, misinformation management and evaluating communication. Participants develop a communication and engagement plan.

The course suits government communicators and policy officials.

Course Objectives

Develop government communication strategies

Craft clear public messages

Manage media and digital channels

Communicate during crises

Engage citizens through consultation and participation

Counter misinformation and evaluate impact

Target Audience

Government communication officers

Spokespersons

Policy officials

Public engagement specialists

Municipal communicators

Ministry media staff

Course Methodology

Case studies

Message workshops

Media role plays

Engagement design exercises

Planning

Course outline

1Day 1: Government Communication

Role and principles
Public trust
Audiences
Channels
Ethics
Exercise: Communication audit

2Day 2: Messages and Media

Message development
Plain language
Media relations
Press conferences
Spokespeople
Role play: Media briefing

3Day 3: Digital Communication

Social media
Content
Misinformation
Monitoring
Accessibility
Workshop: Digital plan

4Day 4: Public Engagement

Consultation methods
Participatory approaches
Digital engagement
Feedback loops
Case study: Public consultation
Exercise: Engagement design

5Day 5: Crisis and Evaluation

Crisis communication
Coordination
Evaluation
Improvement
Capstone: Communication and engagement plan

Frequently asked questions

How long is the Government Communication and Public Engagement course?

The course runs over 5 days of classroom training, usually Monday to Friday.

When is the next Government Communication and Public Engagement course?

The next public date is 25 - 29 Jan 2027 in Amsterdam. There are 12 upcoming dates in total.

Where is this course held?

Upcoming sessions run in Amsterdam, London, Istanbul, Vienna, Barcelona, Paris, Frankfurt.

Can I take Government Communication and Public Engagement online?

Yes. Every date can also be joined live online in a virtual classroom with the trainer, for £1,280 per participant. Choose "Live online" in the dates table when you register.

How much does the course cost?

Fees start from £2,750 per delegate, depending on the city. Fees include tuition and course materials.

Do participants receive a certificate?

Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.

Can this course be delivered in-house for our team?

Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.

Course information last updated 14 November 2026.

Government Communication and Public Engagement

Course overview

Course outline

Dates and fees

Frequently asked questions

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