16NOV
16 - 20 Nov 2026Mon to Fri · 5 days
AmsterdamNetherlands · Classroom
£4,250per delegate2+ people: £3,400 each
Professional training course · HRT-057
Human Resources KPIs Benchmarking HR Performance (HR KPIs)
HR leaders are increasingly expected to demonstrate measurable value, improve workforce performance, and support strategic decisions through reliable data. Key…
- 5 daysClassroom
- 16Upcoming dates
- 8Cities
- £2,250Fees from
Course overview
Why Attend
HR leaders are increasingly expected to demonstrate measurable value, improve workforce performance, and support strategic decisions through reliable data. Key Performance Indicators (KPIs) help organizations monitor recruitment, productivity, retention, wellbeing, and overall HR effectiveness. This course provides participants with practical tools to design meaningful HR KPIs, benchmark performance, interpret trends, and present insights that drive business results.
Course Methodology
This course uses an interactive and practical approach through presentations, case studies, KPI design workshops, dashboard exercises, group discussions, benchmarking activities, and real workplace examples.
Course Objectives
- Understand the role of KPIs in measuring HR success
- Distinguish between metrics, measures, and strategic KPIs
- Build SMART and business-focused HR indicators
- Analyze recruitment, performance, and retention data
- Use dashboards and scorecards for decision-making
- Apply benchmarking techniques to compare HR performance
- Present KPI findings clearly to leadership
- Develop data-driven HR improvement plans
Target Audience
- HR Professionals
- HR Managers
- HR Analysts
- Talent Management Specialists
- Workforce Planning Professionals
- Business Leaders overseeing HR functions
- Anyone responsible for HR reporting and performance measurement
Target Competencies
- HR Analytics
- KPI Development
- Benchmarking
- Dashboard Reporting
- Strategic HR Management
- Data Interpretation
- Performance Measurement
- Decision-Making
Course outline
-
1Day 1: Foundations of HR KPIs
- Importance of KPIs in modern HR management
- Difference between measures, metrics, and KPIs
- Characteristics of SMART and effective indicators
- Main categories of HR KPIs
- Common KPI design and reporting mistakes
- Aligning HR KPIs with business priorities
- Exercise: Improve sample KPIs using SMART principles
-
2Day 2: Recruitment and Workforce Planning KPIs
- Measuring hiring performance and recruitment efficiency
- Time-to-fill, cost-per-hire, and quality-of-hire indicators
- Offer acceptance and sourcing effectiveness measures
- Workforce planning KPIs such as vacancy rate and availability
- Internal mobility and succession readiness metrics
- Talent pipeline and capability indicators
- Onboarding KPIs including early turnover and productivity ramp-up
- Case study: Diagnosing recruitment issues using KPI data
-
3Day 3: Performance and Productivity KPIs
- KPIs for performance management systems
- Goal achievement and performance distribution metrics
- High performer retention and coaching activity measures
- Productivity indicators such as output per employee
- Absenteeism, presenteeism, and overtime cost measures
- Engagement and workplace culture indicators
- Learning and development KPIs including training impact and skills closure
- Exercise: Interpret a performance dashboard
-
4Day 4: Reward, Retention, and Wellbeing KPIs
- Compensation ratio and pay progression indicators
- Pay equity and reward efficiency measures
- Voluntary turnover and regrettable loss metrics
- Retention risk and turnover cost analysis
- Wellbeing indicators such as stress absence and burnout signals
- Benefits utilization and reward competitiveness analysis
- Using people KPIs to identify management issues
- Case study: Comparing reward and retention data between organizations
-
5Day 5: Integrated Reporting and Strategic Decision-Making
- Designing integrated HR KPI dashboards
- Internal trend analysis and external benchmarking methods
- Industry comparisons and standards
- Evidence-based decisions using HR KPI insights
- Role of advanced analytics in future HR strategy
- Presenting KPI findings to senior leadership
- Exercise: Build a mini HR scorecard with recommendations
Schedule
Dates and fees
16 upcoming dates in 8 cities. Fees are per delegate; bring colleagues and every seat is discounted.
November 2026
AmsterdamNetherlands · Classroom
December 2026
7DEC
7 - 11 Dec 2026Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£3,850per delegate2+ people: £3,080 each
14DEC
14 - 18 Dec 2026Mon to Fri · 5 days
BarcelonaSpain · Classroom
£4,250per delegate2+ people: £3,400 each
21DEC
21 - 25 Dec 2026Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£3,850per delegate2+ people: £3,080 each
January 2027
4JAN
4 - 8 Jan 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
February 2027
1FEB
1 - 5 Feb 2027Mon to Fri · 5 days
IstanbulTurkey · Classroom
£2,850per delegate2+ people: £2,280 each
March 2027
1MAR
1 - 5 Mar 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
April 2027
5APR
5 - 9 Apr 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
May 2027
3MAY
3 - 7 May 2027Mon to Fri · 5 days
MunichGermany · Classroom
£4,250per delegate2+ people: £3,400 each
June 2027
7JUN
7 - 11 Jun 2027Mon to Fri · 5 days
AmsterdamNetherlands · Classroom
£4,250per delegate2+ people: £3,400 each
July 2027
5JUL
5 - 9 Jul 2027Mon to Fri · 5 days
GenevaSwitzerland · Classroom
£5,250per delegate2+ people: £4,200 each
August 2027
2AUG
2 - 6 Aug 2027Mon to Fri · 5 days
IstanbulTurkey · Classroom
£2,850per delegate2+ people: £2,280 each
September 2027
6SEP
6 - 10 Sep 2027Mon to Fri · 5 days
Kuala LumpurMalaysia · Classroom
£2,250per delegate2+ people: £1,800 each
October 2027
4OCT
4 - 8 Oct 2027Mon to Fri · 5 days
AmsterdamNetherlands · Classroom
£4,250per delegate2+ people: £3,400 each
November 2027
1NOV
1 - 5 Nov 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
December 2027
6DEC
6 - 10 Dec 2027Mon to Fri · 5 days
Kuala LumpurMalaysia · Classroom
£2,250per delegate2+ people: £1,800 each
No dates in this city right now. Request a quotation and we will suggest the nearest date.
Questions
Frequently asked questions
How long is the Human Resources KPIs Benchmarking HR Performance (HR KPIs) course?
The course runs over 5 days of classroom training, usually Monday to Friday.
When is the next Human Resources KPIs Benchmarking HR Performance (HR KPIs) course?
The next public date is 16 - 20 Nov 2026 in Amsterdam. There are 16 upcoming dates in total.
Where is this course held?
Upcoming sessions run in Amsterdam, London, Barcelona, Istanbul, Frankfurt, Munich, Geneva, Kuala Lumpur.
How much does the course cost?
Fees start from £2,250 per delegate, depending on the city. Fees include tuition and course materials.
Do participants receive a certificate?
Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.
Can this course be delivered in-house for our team?
Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.
Course information last updated 14 November 2026.
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