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Professional training course · CM-012

Managing Change Orders and Contractual Claims

This course aims to provide participants with introductory knowledge and basic skills to deal with claims, changes, and disputes between the principals and contractors…

  • 5 daysClassroom
  • 13Upcoming dates
  • 6Cities
  • £2,840Fees from
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Managing Change Orders and Contractual Claims
Next classroom session Rome 14 - 18 Dec 2026 · £4,250 Also available Vienna 18 - 22 Jan 2027 · £4,250

Course overview

Why Attend

This course aims to provide participants with introductory knowledge and basic skills to deal with claims, changes, and disputes between the principals and contractors. Participants in this interactive course will learn how to analyze contractual issues, identify techniques that help handle difficult situations and recognize the best practices in resolving disputes amicably.

Course Methodology

This course relies on using individual and group exercises aimed at helping participants learn all key contract management activities. The course also features several case studies, presentations, and role-plays by participants, followed by discussions. In addition, this course incorporates pre-and post-testing.

Course Objectives

By the end of the course, participants will be able to:

  • Identify and avoid causes for contractual claims and change orders
  • Outline the significant elements of the contract change process and identify different types of changes and variations
  • Recognize and analyze the different types of owners' claims and contractors' claims and identify methods to deal with each type
  • Evaluate time-related claims and cost-related claims and assess their impact
  • Demonstrate, through actual situations, the different approaches to handling claims and variation orders and resolving conflicts through mutual collaboration
Target Audience

All those involved in administering contracts and handling claims and change orders as well as those involved in any conflict or dispute during the contracting process

Target Competencies
  • Contract preparation
  • Handling claims
  • Change management
  • Technical terms and conditions
  • Negotiating contracts
  • Conflict management
  • Contract administration


Course outline

  1. 1Day 1: Overview of Contracts, Changes, and Claims
    • Basic concepts in contract law:
    • Force majeure
    • Notices: The neglected clause
    • Breach of contract
    • Right to remedy
    • Indemnifications and liabilities
    • Why do claims and changes occur: The red flags
  2. 2Day 2: Change Management
    • Common causes for changes
    • Requirements of change management
    • Types of changes and variation
    • Directed changes
    • Constructive changes
    • Cardinal changes
    • Writing a variation order
  3. 3Day 3: Types of Claims
    • Drafting a notice
    • Owner’s claims
    • Defective work
    • Warranty claims
    • Contractor’s claims
    • Changed conditions
    • Constructive changes
    • Delays and suspensions
    • Deficiencies in plans and specifications
    • Program extensions
    • FIDIC claims
  4. 4Day 4: Evaluation of Claims
    • Time-related claims
    • Excusable and non-excusable delays
    • Evaluating delays
    • Cost-related claims
    • Cost calculations
    • Drafting a claim
  5. 5Day 5: Resolving Claims and Disputes
    • Negotiation: Common practices
    • Reaching a settlement
    • Alternative Dispute Resolution (ADR):
    • Mediation: Neutral third party
    • Arbitration: Binding and non-binding
    • Resolution through legal means
    • Contract interpretation

Schedule

Dates and fees

13 upcoming dates in 6 cities. Fees are per delegate; bring colleagues and every seat is discounted.

All dates as PDF
December 2026
14DEC 14 - 18 Dec 2026Mon to Fri · 5 daysNext session
Italy flag RomeItaly · Classroom
£4,250per delegate2+ people: £3,400 each
Register
January 2027
18JAN 18 - 22 Jan 2027Mon to Fri · 5 days
Austria flag ViennaAustria · Classroom
£4,250per delegate2+ people: £3,400 each
Register
February 2027
15FEB 15 - 19 Feb 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
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March 2027
15MAR 15 - 19 Mar 2027Mon to Fri · 5 days
South Africa flag Cape TownSouth Africa · Classroom
£2,840per delegate2+ people: £2,272 each
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April 2027
19APR 19 - 23 Apr 2027Mon to Fri · 5 days
Germany flag FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
Register
May 2027
17MAY 17 - 21 May 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
Register
June 2027
21JUN 21 - 25 Jun 2027Mon to Fri · 5 days
Germany flag FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
Register
July 2027
19JUL 19 - 23 Jul 2027Mon to Fri · 5 days
Italy flag RomeItaly · Classroom
£4,250per delegate2+ people: £3,400 each
Register
August 2027
16AUG 16 - 20 Aug 2027Mon to Fri · 5 days
Austria flag ViennaAustria · Classroom
£4,250per delegate2+ people: £3,400 each
Register
September 2027
20SEP 20 - 24 Sep 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
Register
October 2027
18OCT 18 - 22 Oct 2027Mon to Fri · 5 days
France flag ParisFrance · Classroom
£4,500per delegate2+ people: £3,600 each
Register
November 2027
15NOV 15 - 19 Nov 2027Mon to Fri · 5 days
Germany flag FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
Register
December 2027
20DEC 20 - 24 Dec 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
Register

Questions

Frequently asked questions

How long is the Managing Change Orders and Contractual Claims course?

The course runs over 5 days of classroom training, usually Monday to Friday.

When is the next Managing Change Orders and Contractual Claims course?

The next public date is 14 - 18 Dec 2026 in Rome. There are 13 upcoming dates in total.

Where is this course held?

Upcoming sessions run in Rome, Vienna, Barcelona, Cape Town, Frankfurt, Paris.

How much does the course cost?

Fees start from £2,840 per delegate, depending on the city. Fees include tuition and course materials.

Do participants receive a certificate?

Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.

Can this course be delivered in-house for our team?

Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.

Course information last updated 14 November 2026.

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