Managing Change Orders and Contractual Claims (CM-012) Training Course

Managing Change Orders and Contractual Claims

This course aims to provide participants with introductory knowledge and basic skills to deal with claims, changes, and disputes between the principals and contractors…

5 daysClassroom or online

13Upcoming dates

6Cities

£2,840Fees from

Course overview

Why Attend

This course aims to provide participants with introductory knowledge and basic skills to deal with claims, changes, and disputes between the principals and contractors. Participants in this interactive course will learn how to analyze contractual issues, identify techniques that help handle difficult situations and recognize the best practices in resolving disputes amicably.

Course Methodology

This course relies on using individual and group exercises aimed at helping participants learn all key contract management activities. The course also features several case studies, presentations, and role-plays by participants, followed by discussions. In addition, this course incorporates pre-and post-testing.

Course Objectives

By the end of the course, participants will be able to:

Identify and avoid causes for contractual claims and change orders
Outline the significant elements of the contract change process and identify different types of changes and variations
Recognize and analyze the different types of owners' claims and contractors' claims and identify methods to deal with each type
Evaluate time-related claims and cost-related claims and assess their impact
Demonstrate, through actual situations, the different approaches to handling claims and variation orders and resolving conflicts through mutual collaboration

Target Audience

All those involved in administering contracts and handling claims and change orders as well as those involved in any conflict or dispute during the contracting process

Target Competencies

Contract preparation
Handling claims
Change management
Technical terms and conditions
Negotiating contracts
Conflict management
Contract administration

Course outline

1Day 1: Overview of Contracts, Changes, and Claims
- Basic concepts in contract law:
- Force majeure
- Notices: The neglected clause
- Breach of contract
- Right to remedy
- Indemnifications and liabilities
- Why do claims and changes occur: The red flags
2Day 2: Change Management
- Common causes for changes
- Requirements of change management
- Types of changes and variation
- Directed changes
- Constructive changes
- Cardinal changes
- Writing a variation order
3Day 3: Types of Claims
- Drafting a notice
- Owner’s claims
- Defective work
- Warranty claims
- Contractor’s claims
- Changed conditions
- Constructive changes
- Delays and suspensions
- Deficiencies in plans and specifications
- Program extensions
- FIDIC claims
4Day 4: Evaluation of Claims
- Time-related claims
- Excusable and non-excusable delays
- Evaluating delays
- Cost-related claims
- Cost calculations
- Drafting a claim
5Day 5: Resolving Claims and Disputes
- Negotiation: Common practices
- Reaching a settlement
- Alternative Dispute Resolution (ADR):
- Mediation: Neutral third party
- Arbitration: Binding and non-binding
- Resolution through legal means
- Contract interpretation

Schedule

Dates and fees

13 upcoming dates in 6 cities. Fees are per delegate; bring colleagues and every seat is discounted. Every date can also be joined live online for £1,280.

All dates as PDF

December 2026

14DEC 14 - 18 Dec 2026Mon to Fri · 5 daysNext session

RomeItaly · Classroom

£4,250per delegate2+ people: £3,400 each

January 2027

18JAN 18 - 22 Jan 2027Mon to Fri · 5 days

ViennaAustria · Classroom

£4,250per delegate2+ people: £3,400 each

February 2027

15FEB 15 - 19 Feb 2027Mon to Fri · 5 days

BarcelonaSpain · Classroom

£3,850per delegate2+ people: £3,080 each

March 2027

15MAR 15 - 19 Mar 2027Mon to Fri · 5 days

Cape TownSouth Africa · Classroom

£2,840per delegate2+ people: £2,272 each

April 2027

19APR 19 - 23 Apr 2027Mon to Fri · 5 days

FrankfurtGermany · Classroom

£3,250per delegate2+ people: £2,600 each

May 2027

17MAY 17 - 21 May 2027Mon to Fri · 5 days

BarcelonaSpain · Classroom

£3,850per delegate2+ people: £3,080 each

June 2027

21JUN 21 - 25 Jun 2027Mon to Fri · 5 days

FrankfurtGermany · Classroom

£3,250per delegate2+ people: £2,600 each

July 2027

19JUL 19 - 23 Jul 2027Mon to Fri · 5 days

RomeItaly · Classroom

£4,250per delegate2+ people: £3,400 each

August 2027

16AUG 16 - 20 Aug 2027Mon to Fri · 5 days

ViennaAustria · Classroom

£4,250per delegate2+ people: £3,400 each

September 2027

20SEP 20 - 24 Sep 2027Mon to Fri · 5 days

BarcelonaSpain · Classroom

£3,850per delegate2+ people: £3,080 each

October 2027

18OCT 18 - 22 Oct 2027Mon to Fri · 5 days

ParisFrance · Classroom

£3,250per delegate2+ people: £2,600 each

November 2027

15NOV 15 - 19 Nov 2027Mon to Fri · 5 days

FrankfurtGermany · Classroom

£3,250per delegate2+ people: £2,600 each

December 2027

20DEC 20 - 24 Dec 2027Mon to Fri · 5 days

BarcelonaSpain · Classroom

£3,850per delegate2+ people: £3,080 each

Live online, on the same dates

Join the class in real time from your office or home: live sessions with the trainer, group discussion, course materials and a certificate of completion. Joining details are emailed before the course starts.

December 2026

14DEC 14 - 18 Dec 2026Mon to Fri · 5 daysNext session

Live onlineVirtual classroom · join from anywhere