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Professional training course · HRT-066
Managing Employee Performance, Behaviour & Attitudes
Employee performance and workplace behavior significantly influence organizational success and productivity. This course provides participants with practical approaches…
- 5 daysClassroom
- 16Upcoming dates
- 8Cities
- £2,250Fees from
Course overview
Why Attend
Employee performance and workplace behavior significantly influence organizational success and productivity. This course provides participants with practical approaches to understanding employee attitudes, improving performance management processes, strengthening communication, and addressing workplace challenges effectively while supporting employee growth and development.
Course Methodology
The course combines interactive presentations, case studies, practical exercises, role plays, group discussions, self-assessment activities, and workplace simulations to ensure effective application of concepts and techniques.
Course Objectives
By the end of this course, participants will be able to:
- Understand behavioral and psychological factors affecting workplace performance
- Apply effective performance management techniques
- Improve communication and feedback skills
- Support employee development and talent management initiatives
- Conduct effective performance appraisal discussions
- Address challenging behaviors and workplace conflicts professionally
- Develop practical strategies for improving organizational performance
Target Audience
- HR professionals
- Managers and supervisors
- Team leaders
- Employee relations specialists
- Learning and development professionals
- Performance management practitioners
- Professionals responsible for employee development and engagement
Target Competencies
- Performance management
- Emotional intelligence
- Coaching and feedback skills
- Talent management
- Communication skills
- Conflict management
- Employee development
- Leadership effectiveness
Course outline
-
1Day 1: Understanding Human Behaviour and Emotional Intelligence
- Exploring psychological factors that influence workplace behavior
- Understanding self-awareness and interpersonal awareness concepts
- Examining how beliefs and attitudes influence performance and behavior
- Identifying different personality characteristics and working styles
- Understanding emotional intelligence and its impact on workplace relationships
- Developing self-awareness and stronger interpersonal effectiveness
-
2Day 2: Performance Improvement and Employee Development
- Understanding the principles of employee performance management
- Identifying causes of declining performance and workplace barriers
- Applying structured approaches to performance discussions
- Strengthening communication skills for performance-related conversations
- Applying positive reinforcement techniques to encourage performance improvement
- Developing practical approaches to performance improvement planning
-
3Day 3: Talent Management and Workforce Performance
- Understanding talent management concepts and organizational value
- Reviewing employee sourcing and workforce planning approaches
- Exploring resource planning concepts and workforce flexibility strategies
- Understanding workforce structures and changing organizational needs
- Differentiating succession planning and talent development approaches
- Developing strategies for sustaining workforce capability and performance
-
4Day 4: Performance Feedback and Appraisal Effectiveness
- Understanding the principles of effective performance evaluation processes
- Managing performance discussions within diverse workplace environments
- Recognizing common appraisal challenges and reducing evaluation errors
- Structuring productive and effective performance review meetings
- Applying emotional intelligence principles when delivering feedback
- Strengthening employee engagement through constructive discussions
-
5Day 5: Managing Difficult Behaviors and Workplace Relationships
- Supporting career development and employee growth opportunities
- Understanding and managing challenging workplace behaviors
- Identifying behavioral communication styles and response approaches
- Managing difficult conversations and workplace interactions effectively
- Handling emotionally charged situations professionally
- Developing a personal action plan for continuous management improvement
Dates and fees
Questions
Frequently asked questions
How long is the Managing Employee Performance, Behaviour & Attitudes course?
The course runs over 5 days of classroom training, usually Monday to Friday.
When is the next Managing Employee Performance, Behaviour & Attitudes course?
The next public date is 16 - 20 Nov 2026 in Amsterdam. There are 16 upcoming dates in total.
Where is this course held?
Upcoming sessions run in Amsterdam, London, Kuala Lumpur, Munich, Geneva, Frankfurt, Istanbul, Barcelona.
How much does the course cost?
Fees start from £2,250 per delegate, depending on the city. Fees include tuition and course materials.
Do participants receive a certificate?
Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.
Can this course be delivered in-house for our team?
Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.
Course information last updated 14 November 2026.
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