How long is the Managing Employee Performance, Behaviour & Attitudes course?

The course runs over 5 days of classroom training, usually Monday to Friday.

When is the next Managing Employee Performance, Behaviour & Attitudes course?

The next public date is 16 - 20 Nov 2026 in Amsterdam. There are 16 upcoming dates in total.

Where is this course held?

Upcoming sessions run in Amsterdam, London, Kuala Lumpur, Munich, Geneva, Frankfurt, Istanbul, Barcelona.

How much does the course cost?

Fees start from £2,250 per delegate, depending on the city. Fees include tuition and course materials.

Do participants receive a certificate?

Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.

Can this course be delivered in-house for our team?

Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.

Managing Employee Performance, Behaviour & Attitudes (HRT-066) Training Course

Q: Can I take Managing Employee Performance, Behaviour & Attitudes online?

Yes. Every date can also be joined live online in a virtual classroom with the trainer, for £1,280 per participant. Choose "Live online" in the dates table when you register.

Course overview

Why Attend
Employee performance and workplace behavior significantly influence organizational success and productivity. This course provides participants with practical approaches to understanding employee attitudes, improving performance management processes, strengthening communication, and addressing workplace challenges effectively while supporting employee growth and development.

Course Methodology
The course combines interactive presentations, case studies, practical exercises, role plays, group discussions, self-assessment activities, and workplace simulations to ensure effective application of concepts and techniques.

Course Objectives
By the end of this course, participants will be able to:

Understand behavioral and psychological factors affecting workplace performance
Apply effective performance management techniques
Improve communication and feedback skills
Support employee development and talent management initiatives
Conduct effective performance appraisal discussions
Address challenging behaviors and workplace conflicts professionally
Develop practical strategies for improving organizational performance

Target Audience

HR professionals
Managers and supervisors
Team leaders
Employee relations specialists
Learning and development professionals
Performance management practitioners
Professionals responsible for employee development and engagement

Target Competencies

Performance management
Emotional intelligence
Coaching and feedback skills
Talent management
Communication skills
Conflict management
Employee development
Leadership effectiveness

Course outline

1Day 1: Understanding Human Behaviour and Emotional Intelligence
- Exploring psychological factors that influence workplace behavior
- Understanding self-awareness and interpersonal awareness concepts
- Examining how beliefs and attitudes influence performance and behavior
- Identifying different personality characteristics and working styles
- Understanding emotional intelligence and its impact on workplace relationships
- Developing self-awareness and stronger interpersonal effectiveness
2Day 2: Performance Improvement and Employee Development
- Understanding the principles of employee performance management
- Identifying causes of declining performance and workplace barriers
- Applying structured approaches to performance discussions
- Strengthening communication skills for performance-related conversations
- Applying positive reinforcement techniques to encourage performance improvement
- Developing practical approaches to performance improvement planning
3Day 3: Talent Management and Workforce Performance
- Understanding talent management concepts and organizational value
- Reviewing employee sourcing and workforce planning approaches
- Exploring resource planning concepts and workforce flexibility strategies
- Understanding workforce structures and changing organizational needs
- Differentiating succession planning and talent development approaches
- Developing strategies for sustaining workforce capability and performance
4Day 4: Performance Feedback and Appraisal Effectiveness
- Understanding the principles of effective performance evaluation processes
- Managing performance discussions within diverse workplace environments
- Recognizing common appraisal challenges and reducing evaluation errors
- Structuring productive and effective performance review meetings
- Applying emotional intelligence principles when delivering feedback
- Strengthening employee engagement through constructive discussions
5Day 5: Managing Difficult Behaviors and Workplace Relationships
- Supporting career development and employee growth opportunities
- Understanding and managing challenging workplace behaviors
- Identifying behavioral communication styles and response approaches
- Managing difficult conversations and workplace interactions effectively
- Handling emotionally charged situations professionally
- Developing a personal action plan for continuous management improvement

Schedule

Dates and fees

16 upcoming dates in 8 cities. Fees are per delegate; bring colleagues and every seat is discounted. Every date can also be joined live online for £1,280.

All dates as PDF

November 2026

16NOV 16 - 20 Nov 2026Mon to Fri · 5 daysNext session

AmsterdamNetherlands · Classroom

£4,250per delegate2+ people: £3,400 each

December 2026

7DEC 7 - 11 Dec 2026Mon to Fri · 5 daysOur home city

LondonUnited Kingdom · Classroom

£2,750per delegate2+ people: £2,200 each

14DEC 14 - 18 Dec 2026Mon to Fri · 5 days

Kuala LumpurMalaysia · Classroom

£2,250per delegate2+ people: £1,800 each

21DEC 21 - 25 Dec 2026Mon to Fri · 5 days

MunichGermany · Classroom

£4,250per delegate2+ people: £3,400 each

January 2027

4JAN 4 - 8 Jan 2027Mon to Fri · 5 days

GenevaSwitzerland · Classroom

£5,250per delegate2+ people: £4,200 each

February 2027

1FEB 1 - 5 Feb 2027Mon to Fri · 5 daysOur home city

LondonUnited Kingdom · Classroom

£2,750per delegate2+ people: £2,200 each

March 2027

1MAR 1 - 5 Mar 2027Mon to Fri · 5 days

AmsterdamNetherlands · Classroom

£4,250per delegate2+ people: £3,400 each

April 2027

5APR 5 - 9 Apr 2027Mon to Fri · 5 days

FrankfurtGermany · Classroom

£3,250per delegate2+ people: £2,600 each

May 2027

3MAY 3 - 7 May 2027Mon to Fri · 5 days

IstanbulTurkey · Classroom

£3,200per delegate2+ people: £2,560 each

June 2027

7JUN 7 - 11 Jun 2027Mon to Fri · 5 days

MunichGermany · Classroom

£4,250per delegate2+ people: £3,400 each

July 2027

5JUL 5 - 9 Jul 2027Mon to Fri · 5 days

BarcelonaSpain · Classroom

£3,850per delegate2+ people: £3,080 each

August 2027

2AUG 2 - 6 Aug 2027Mon to Fri · 5 days

FrankfurtGermany · Classroom

£3,250per delegate2+ people: £2,600 each

September 2027

6SEP 6 - 10 Sep 2027Mon to Fri · 5 days

Kuala LumpurMalaysia · Classroom

£2,250per delegate2+ people: £1,800 each

October 2027

4OCT 4 - 8 Oct 2027Mon to Fri · 5 days

AmsterdamNetherlands · Classroom

£4,250per delegate2+ people: £3,400 each

November 2027

1NOV 1 - 5 Nov 2027Mon to Fri · 5 daysOur home city

LondonUnited Kingdom · Classroom

£2,750per delegate2+ people: £2,200 each

December 2027

6DEC 6 - 10 Dec 2027Mon to Fri · 5 days

Kuala LumpurMalaysia · Classroom

£2,250per delegate2+ people: £1,800 each

Live online, on the same dates

Join the class in real time from your office or home: live sessions with the trainer, group discussion, course materials and a certificate of completion. Joining details are emailed before the course starts.

November 2026

16NOV 16 - 20 Nov 2026Mon to Fri · 5 daysNext session

Live onlineVirtual classroom · join from anywhere