Certificate in Business and Commercial Law (CBCL)
Next: 16 - 20 Nov 2026 · Barcelona
Barcelona, Dubai, Cape Town +11 more
Professional training course · CON-010
Outsourcing Contracts Management
Outsourcing can reduce costs and access expertise, but only if contracts and relationships are managed well. Many outsourcing arrangements fail through unclear scope…
- 5 daysClassroom
- 15Upcoming dates
- 7Cities
- £2,840Fees from
Course overview
Why Attend
Outsourcing can reduce costs and access expertise, but only if contracts and relationships are managed well. Many outsourcing arrangements fail through unclear scope, weak governance or poor transition.
This LLMI course covers outsourcing decisions, contract structures, transition and transformation, service levels and governance, pricing and benchmarking, change management, relationship management and exit. Participants develop an outsourcing governance framework.
Course Objectives
Assess outsourcing decisions and risks
Structure outsourcing contracts
Manage transition into outsourced services
Govern services and service levels
Manage pricing, change and benchmarking
Plan exit and re-procurement
Target Audience
Vendor and outsourcing managers
Contract managers
Procurement professionals
Shared services leaders
IT and operations managers
Finance managers
Course Methodology
Case studies
Governance design workshops
Contract reviews
Group discussions
Planning
Course outline
-
1Day 1: Outsourcing Decisions
- Reasons for outsourcing
- Risks
- Sourcing models
- Business case
- Exercise: Outsourcing assessment
-
2Day 2: Contract Structure
- Scope
- Pricing models
- Service levels
- Key terms
- Workshop: Contract structure
-
3Day 3: Transition
- Transition planning
- People transfer
- Knowledge transfer
- Risk management
- Case study: Transition failure
-
4Day 4: Governance
- Governance model
- Reporting
- Change control
- Benchmarking
- Exercise: Governance framework
-
5Day 5: Relationships and Exit
- Relationship management
- Disputes
- Exit planning
- Re-procurement
- Capstone: Outsourcing governance plan
Dates and fees
Questions
Frequently asked questions
How long is the Outsourcing Contracts Management course?
The course runs over 5 days of classroom training, usually Monday to Friday.
When is the next Outsourcing Contracts Management course?
The next public date is 16 - 20 Nov 2026 in Istanbul. There are 15 upcoming dates in total.
Where is this course held?
Upcoming sessions run in Istanbul, Vienna, Rome, Amsterdam, Barcelona, Cape Town, Geneva.
How much does the course cost?
Fees start from £2,840 + VAT per delegate, depending on the city. Fees include tuition and course materials.
Do participants receive a certificate?
Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.
Can this course be delivered in-house for our team?
Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.
Course information last updated 14 November 2026.
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