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Professional training course · CON-010

Outsourcing Contracts Management

Outsourcing can reduce costs and access expertise, but only if contracts and relationships are managed well. Many outsourcing arrangements fail through unclear scope…

  • 5 daysClassroom or online
  • 15Upcoming dates
  • 7Cities
  • £2,840Fees from
View dates & register Get quotation Download PDF
Outsourcing Contracts Management
Next classroom session Istanbul 16 - 20 Nov 2026 · £2,850 Also available Vienna 7 - 11 Dec 2026 · £4,250

Course overview

Why Attend

Outsourcing can reduce costs and access expertise, but only if contracts and relationships are managed well. Many outsourcing arrangements fail through unclear scope, weak governance or poor transition.

This LLMI course covers outsourcing decisions, contract structures, transition and transformation, service levels and governance, pricing and benchmarking, change management, relationship management and exit. Participants develop an outsourcing governance framework.

Course Objectives

Assess outsourcing decisions and risks

Structure outsourcing contracts

Manage transition into outsourced services

Govern services and service levels

Manage pricing, change and benchmarking

Plan exit and re-procurement

Target Audience

Vendor and outsourcing managers

Contract managers

Procurement professionals

Shared services leaders

IT and operations managers

Finance managers

Course Methodology

Case studies

Governance design workshops

Contract reviews

Group discussions

Planning

Course outline

  1. 1Day 1: Outsourcing Decisions
    • Reasons for outsourcing
    • Risks
    • Sourcing models
    • Business case
    • Exercise: Outsourcing assessment
  2. 2Day 2: Contract Structure
    • Scope
    • Pricing models
    • Service levels
    • Key terms
    • Workshop: Contract structure
  3. 3Day 3: Transition
    • Transition planning
    • People transfer
    • Knowledge transfer
    • Risk management
    • Case study: Transition failure
  4. 4Day 4: Governance
    • Governance model
    • Reporting
    • Change control
    • Benchmarking
    • Exercise: Governance framework
  5. 5Day 5: Relationships and Exit
    • Relationship management
    • Disputes
    • Exit planning
    • Re-procurement
    • Capstone: Outsourcing governance plan

Schedule

Dates and fees

15 upcoming dates in 7 cities. Fees are per delegate; bring colleagues and every seat is discounted. Every date can also be joined live online for £1,280.

All dates as PDF
November 2026
16NOV 16 - 20 Nov 2026Mon to Fri · 5 daysNext session
Turkey flag IstanbulTurkey · Classroom
£2,850per delegate2+ people: £2,280 each
Register
December 2026
7DEC 7 - 11 Dec 2026Mon to Fri · 5 days
Austria flag ViennaAustria · Classroom
£4,250per delegate2+ people: £3,400 each
Register
14DEC 14 - 18 Dec 2026Mon to Fri · 5 days
Italy flag RomeItaly · Classroom
£4,250per delegate2+ people: £3,400 each
Register
January 2027
18JAN 18 - 22 Jan 2027Mon to Fri · 5 days
Netherlands flag AmsterdamNetherlands · Classroom
£4,250per delegate2+ people: £3,400 each
Register
February 2027
15FEB 15 - 19 Feb 2027Mon to Fri · 5 days
Turkey flag IstanbulTurkey · Classroom
£2,850per delegate2+ people: £2,280 each
Register
March 2027
15MAR 15 - 19 Mar 2027Mon to Fri · 5 days
Italy flag RomeItaly · Classroom
£4,250per delegate2+ people: £3,400 each
Register
April 2027
19APR 19 - 23 Apr 2027Mon to Fri · 5 days
Turkey flag IstanbulTurkey · Classroom
£2,850per delegate2+ people: £2,280 each
Register
May 2027
17MAY 17 - 21 May 2027Mon to Fri · 5 days
Austria flag ViennaAustria · Classroom
£4,250per delegate2+ people: £3,400 each
Register
June 2027
21JUN 21 - 25 Jun 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
Register
July 2027
19JUL 19 - 23 Jul 2027Mon to Fri · 5 days
Italy flag RomeItaly · Classroom
£4,250per delegate2+ people: £3,400 each
Register
August 2027
16AUG 16 - 20 Aug 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
Register
September 2027
20SEP 20 - 24 Sep 2027Mon to Fri · 5 days
Italy flag RomeItaly · Classroom
£4,250per delegate2+ people: £3,400 each
Register
October 2027
18OCT 18 - 22 Oct 2027Mon to Fri · 5 days
South Africa flag Cape TownSouth Africa · Classroom
£2,840per delegate2+ people: £2,272 each
Register
November 2027
15NOV 15 - 19 Nov 2027Mon to Fri · 5 days
Netherlands flag AmsterdamNetherlands · Classroom
£4,250per delegate2+ people: £3,400 each
Register
December 2027
20DEC 20 - 24 Dec 2027Mon to Fri · 5 days
Switzerland flag GenevaSwitzerland · Classroom
£5,250per delegate2+ people: £4,200 each
Register

Questions

Frequently asked questions

How long is the Outsourcing Contracts Management course?

The course runs over 5 days of classroom training, usually Monday to Friday.

When is the next Outsourcing Contracts Management course?

The next public date is 16 - 20 Nov 2026 in Istanbul. There are 15 upcoming dates in total.

Where is this course held?

Upcoming sessions run in Istanbul, Vienna, Rome, Amsterdam, Barcelona, Cape Town, Geneva.

Can I take Outsourcing Contracts Management online?

Yes. Every date can also be joined live online in a virtual classroom with the trainer, for £1,280 per participant. Choose "Live online" in the dates table when you register.

How much does the course cost?

Fees start from £2,840 per delegate, depending on the city. Fees include tuition and course materials.

Do participants receive a certificate?

Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.

Can this course be delivered in-house for our team?

Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.

Course information last updated 14 November 2026.

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