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Professional training course · QP-019
Productivity KPIs and Performance Dashboards
Productivity cannot be improved without reliable measures that show where time, capacity and resources are being lost. Well-designed KPIs and dashboards focus teams on…
- 5 daysClassroom
- 14Upcoming dates
- 7Cities
- £2,250Fees from
Course overview
Why Attend
Productivity cannot be improved without reliable measures that show where time, capacity and resources are being lost. Well-designed KPIs and dashboards focus teams on what matters and support fast decisions.
This LLMI course covers selecting productivity and operational KPIs, defining formulas and data sources, setting targets, building dashboards, visual management, performance review meetings and using KPIs to drive action rather than blame. Participants design a KPI framework and dashboard.
The course applies to manufacturing, services and support functions.
Course Objectives
Select meaningful productivity and operational KPIs
Define KPIs precisely with data sources
Set realistic targets
Design clear dashboards
Run effective performance review meetings
Use KPIs to drive improvement
Target Audience
Operations and production managers
Performance and planning analysts
Continuous improvement professionals
Supervisors
Finance business partners
Department heads
Course Methodology
Practical sessions
KPI design workshop
Dashboard building
Case studies
Meeting simulations
Course outline
-
1Day 1: Performance Measurement
- Why measure
- KPI types
- Productivity measures
- Common pitfalls
- KPI hierarchies
- Exercise: Current KPI review
-
2Day 2: Designing KPIs
- Linking KPIs to objectives
- Definitions and formulas
- Data sources
- Ownership
- Targets
- Workshop: KPI framework
-
3Day 3: Dashboards
- Dashboard design principles
- Visualisations
- Tools
- Automation
- Data quality
- Lab: Building a dashboard
-
4Day 4: Performance Reviews
- Review meeting structures
- Tiered meetings
- Action logs
- Escalation
- Simulation: Performance meeting
-
5Day 5: Driving Improvement
- From data to action
- Root cause links
- Recognition
- Avoiding gaming
- Sustaining
- Capstone: KPI and dashboard plan
Dates and fees
Questions
Frequently asked questions
How long is the Productivity KPIs and Performance Dashboards course?
The course runs over 5 days of classroom training, usually Monday to Friday.
When is the next Productivity KPIs and Performance Dashboards course?
The next public date is 16 - 20 Nov 2026 in Munich. There are 14 upcoming dates in total.
Where is this course held?
Upcoming sessions run in Munich, Rome, Frankfurt, Kuala Lumpur, Barcelona, Cape Town, Dubai.
How much does the course cost?
Fees start from £2,250 per delegate, depending on the city. Fees include tuition and course materials.
Do participants receive a certificate?
Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.
Can this course be delivered in-house for our team?
Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.
Course information last updated 14 November 2026.
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