Productivity KPIs and Performance Dashboards (QP-019) Training Course

Productivity KPIs and Performance Dashboards

Productivity cannot be improved without reliable measures that show where time, capacity and resources are being lost. Well-designed KPIs and dashboards focus teams on…

5 daysClassroom or online

14Upcoming dates

7Cities

£2,250Fees from

Course overview

Why Attend

Productivity cannot be improved without reliable measures that show where time, capacity and resources are being lost. Well-designed KPIs and dashboards focus teams on what matters and support fast decisions.

This LLMI course covers selecting productivity and operational KPIs, defining formulas and data sources, setting targets, building dashboards, visual management, performance review meetings and using KPIs to drive action rather than blame. Participants design a KPI framework and dashboard.

The course applies to manufacturing, services and support functions.

Course Objectives

Select meaningful productivity and operational KPIs

Define KPIs precisely with data sources

Set realistic targets

Design clear dashboards

Run effective performance review meetings

Use KPIs to drive improvement

Target Audience

Operations and production managers

Performance and planning analysts

Continuous improvement professionals

Supervisors

Finance business partners

Department heads

Course Methodology

Practical sessions

KPI design workshop

Dashboard building

Case studies

Meeting simulations

Course outline

1Day 1: Performance Measurement

Why measure
KPI types
Productivity measures
Common pitfalls
KPI hierarchies
Exercise: Current KPI review

2Day 2: Designing KPIs

Linking KPIs to objectives
Definitions and formulas
Data sources
Ownership
Targets
Workshop: KPI framework

3Day 3: Dashboards

Dashboard design principles
Visualisations
Tools
Automation
Data quality
Lab: Building a dashboard

4Day 4: Performance Reviews

Review meeting structures
Tiered meetings
Action logs
Escalation
Simulation: Performance meeting

5Day 5: Driving Improvement

From data to action
Root cause links
Recognition
Avoiding gaming
Sustaining
Capstone: KPI and dashboard plan

Frequently asked questions

How long is the Productivity KPIs and Performance Dashboards course?

The course runs over 5 days of classroom training, usually Monday to Friday.

When is the next Productivity KPIs and Performance Dashboards course?

The next public date is 16 - 20 Nov 2026 in Munich. There are 14 upcoming dates in total.

Where is this course held?

Upcoming sessions run in Munich, Rome, Frankfurt, Kuala Lumpur, Barcelona, Cape Town, Dubai.

Can I take Productivity KPIs and Performance Dashboards online?

Yes. Every date can also be joined live online in a virtual classroom with the trainer, for £1,280 per participant. Choose "Live online" in the dates table when you register.

How much does the course cost?

Fees start from £2,250 per delegate, depending on the city. Fees include tuition and course materials.

Do participants receive a certificate?

Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.

Can this course be delivered in-house for our team?

Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.

Course information last updated 14 November 2026.

Productivity KPIs and Performance Dashboards

Course overview

Course outline

Dates and fees

Frequently asked questions

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