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Professional training course · HRT-046

Professional Skills for Human Resources Management

Human Resources professionals need more than technical knowledge to succeed. Strong communication, leadership, problem-solving, relationship management, and…

  • 5 daysClassroom
  • 13Upcoming dates
  • 6Cities
  • £2,250Fees from
View dates & register Get quotation Download PDF
Professional Skills for Human Resources Management
Next classroom session Barcelona 14 - 18 Dec 2026 · £4,250 Next in London London 15 - 19 Mar 2027 · £4,200

Course overview

Why Attend
Human Resources professionals need more than technical knowledge to succeed. Strong communication, leadership, problem-solving, relationship management, and decision-making skills are essential for supporting employees and driving organizational success. This course helps participants strengthen the professional skills required to perform effectively and build credibility as HR leaders.

Course Methodology
This course uses an interactive and practical approach through presentations, case studies, group discussions, role plays, workplace scenarios, self-assessments, and practical exercises.

Course Objectives

  • Strengthen professional HR communication skills
  • Improve problem-solving and decision-making abilities
  • Build confidence in handling employee matters
  • Enhance relationship management across departments
  • Develop leadership and influence skills
  • Improve time management and organization skills
  • Handle conflict professionally and effectively
  • Build a professional HR mindset and presence

Target Audience

  • HR Professionals
  • HR Officers
  • HR Managers
  • Recruitment Staff
  • Employee Relations Officers
  • Supervisors with HR responsibilities
  • Anyone working in Human Resources

Target Competencies

  • Communication Skills
  • Leadership Skills
  • Conflict Resolution
  • Problem Solving
  • Time Management
  • Relationship Management
  • Professional Presence
  • Decision-Making

Course outline

  1. 1Day 1: Professional Role of HR Management
    • Modern role of HR professionals
    • Building credibility and trust
    • Ethical behavior in HR practice
    • Professional image and conduct
    • Understanding internal customer needs
    • Key challenges facing HR teams
  2. 2Day 2: Communication and Relationship Skills
    • Effective verbal communication
    • Professional written communication
    • Active listening techniques
    • Building strong workplace relationships
    • Influencing managers and employees
    • Managing difficult conversations
  3. 3Day 3: Problem Solving and Conflict Management
    • Structured problem-solving methods
    • Root cause analysis basics
    • Handling employee complaints professionally
    • Conflict resolution strategies
    • Negotiation techniques for HR professionals
    • Making fair and balanced decisions
  4. 4Day 4: Leadership and Personal Effectiveness
    • Leadership styles for HR managers
    • Taking initiative and ownership
    • Time management and prioritization
    • Managing pressure and deadlines
    • Building resilience and confidence
    • Coaching and supporting others
  5. 5Day 5: Strategic Contribution of HR Professionals
    • Thinking strategically in HR roles
    • Supporting change initiatives
    • Using data for better decisions
    • Continuous improvement in HR services
    • Personal development planning for HR careers
    • Final workshop: Build your HR professional growth plan

Schedule

Dates and fees

13 upcoming dates in 6 cities. Fees are per delegate; bring colleagues and every seat is discounted.

All dates as PDF
December 2026
14DEC 14 - 18 Dec 2026Mon to Fri · 5 daysNext session
Spain flag BarcelonaSpain · Classroom
£4,250per delegate2+ people: £3,400 each
Register
January 2027
18JAN 18 - 22 Jan 2027Mon to Fri · 5 days
Malaysia flag Kuala LumpurMalaysia · Classroom
£2,250per delegate2+ people: £1,800 each
Register
February 2027
15FEB 15 - 19 Feb 2027Mon to Fri · 5 days
United Arab Emirates flag DubaiUnited Arab Emirates · Classroom
£2,550per delegate2+ people: £2,040 each
Register
March 2027
15MAR 15 - 19 Mar 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
Register
April 2027
19APR 19 - 23 Apr 2027Mon to Fri · 5 days
Germany flag MunichGermany · Classroom
£4,250per delegate2+ people: £3,400 each
Register
May 2027
17MAY 17 - 21 May 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
Register
June 2027
21JUN 21 - 25 Jun 2027Mon to Fri · 5 days
France flag ParisFrance · Classroom
£4,500per delegate2+ people: £3,600 each
Register
July 2027
19JUL 19 - 23 Jul 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
Register
August 2027
16AUG 16 - 20 Aug 2027Mon to Fri · 5 days
Malaysia flag Kuala LumpurMalaysia · Classroom
£2,250per delegate2+ people: £1,800 each
Register
September 2027
20SEP 20 - 24 Sep 2027Mon to Fri · 5 days
United Arab Emirates flag DubaiUnited Arab Emirates · Classroom
£4,250per delegate2+ people: £3,400 each
Register
October 2027
18OCT 18 - 22 Oct 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
Register
November 2027
15NOV 15 - 19 Nov 2027Mon to Fri · 5 days
Germany flag MunichGermany · Classroom
£4,250per delegate2+ people: £3,400 each
Register
December 2027
20DEC 20 - 24 Dec 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
Register

Questions

Frequently asked questions

How long is the Professional Skills for Human Resources Management course?

The course runs over 5 days of classroom training, usually Monday to Friday.

When is the next Professional Skills for Human Resources Management course?

The next public date is 14 - 18 Dec 2026 in Barcelona. There are 13 upcoming dates in total.

Where is this course held?

Upcoming sessions run in Barcelona, Kuala Lumpur, Dubai, London, Munich, Paris.

How much does the course cost?

Fees start from £2,250 per delegate, depending on the city. Fees include tuition and course materials.

Do participants receive a certificate?

Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.

Can this course be delivered in-house for our team?

Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.

Course information last updated 14 November 2026.

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Any course in our catalogue can be delivered privately for your organisation, at your offices or in one of our cities, with content shaped around your goals.

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