Professional Skills for Human Resources Management (HRT-046) Training Course

Professional Skills for Human Resources Management

Human Resources professionals need more than technical knowledge to succeed. Strong communication, leadership, problem-solving, relationship management, and…

5 daysClassroom or online

13Upcoming dates

6Cities

£2,250Fees from

Course overview

Why Attend
Human Resources professionals need more than technical knowledge to succeed. Strong communication, leadership, problem-solving, relationship management, and decision-making skills are essential for supporting employees and driving organizational success. This course helps participants strengthen the professional skills required to perform effectively and build credibility as HR leaders.

Course Methodology
This course uses an interactive and practical approach through presentations, case studies, group discussions, role plays, workplace scenarios, self-assessments, and practical exercises.

Course Objectives

Strengthen professional HR communication skills
Improve problem-solving and decision-making abilities
Build confidence in handling employee matters
Enhance relationship management across departments
Develop leadership and influence skills
Improve time management and organization skills
Handle conflict professionally and effectively
Build a professional HR mindset and presence

Target Audience

HR Professionals
HR Officers
HR Managers
Recruitment Staff
Employee Relations Officers
Supervisors with HR responsibilities
Anyone working in Human Resources

Target Competencies

Communication Skills
Leadership Skills
Conflict Resolution
Problem Solving
Time Management
Relationship Management
Professional Presence
Decision-Making

Course outline

1Day 1: Professional Role of HR Management

Modern role of HR professionals
Building credibility and trust
Ethical behavior in HR practice
Professional image and conduct
Understanding internal customer needs
Key challenges facing HR teams

2Day 2: Communication and Relationship Skills

Effective verbal communication
Professional written communication
Active listening techniques
Building strong workplace relationships
Influencing managers and employees
Managing difficult conversations

3Day 3: Problem Solving and Conflict Management

Structured problem-solving methods
Root cause analysis basics
Handling employee complaints professionally
Conflict resolution strategies
Negotiation techniques for HR professionals
Making fair and balanced decisions

4Day 4: Leadership and Personal Effectiveness

Leadership styles for HR managers
Taking initiative and ownership
Time management and prioritization
Managing pressure and deadlines
Building resilience and confidence
Coaching and supporting others

5Day 5: Strategic Contribution of HR Professionals

Thinking strategically in HR roles
Supporting change initiatives
Using data for better decisions
Continuous improvement in HR services
Personal development planning for HR careers
Final workshop: Build your HR professional growth plan

Frequently asked questions

How long is the Professional Skills for Human Resources Management course?

The course runs over 5 days of classroom training, usually Monday to Friday.

When is the next Professional Skills for Human Resources Management course?

The next public date is 14 - 18 Dec 2026 in Barcelona. There are 13 upcoming dates in total.

Where is this course held?

Upcoming sessions run in Barcelona, Kuala Lumpur, Dubai, London, Munich, Paris.

Can I take Professional Skills for Human Resources Management online?

Yes. Every date can also be joined live online in a virtual classroom with the trainer, for £1,280 per participant. Choose "Live online" in the dates table when you register.

How much does the course cost?

Fees start from £2,250 per delegate, depending on the city. Fees include tuition and course materials.

Do participants receive a certificate?

Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.

Can this course be delivered in-house for our team?

Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.

Course information last updated 14 November 2026.

Professional Skills for Human Resources Management

Course overview

Course outline

Dates and fees

Frequently asked questions

More Human Resources and Training courses

Advanced Interviewing Techniques for Managers and Employers

Advanced Payroll Mastery: A Comprehensive Guide to Payroll Management

Advanced Selection, Interviewing and Recruitment

Training a team?