Public Administration Reform and Modernisation (GPS-011) Training Course

Public Administration Reform and Modernisation

Citizens expect governments to be efficient, transparent and responsive. Public administration reform programmes aim to modernise structures, processes, people management…

5 daysClassroom or online

14Upcoming dates

5Cities

£2,750Fees from

Course overview

Why Attend

Citizens expect governments to be efficient, transparent and responsive. Public administration reform programmes aim to modernise structures, processes, people management and service delivery.

This LLMI course covers reform drivers and approaches, organisational restructuring, civil service reform, process simplification, digitalisation, performance culture, change management and sustaining reforms. Participants analyse reform cases and design a modernisation plan.

The course suits senior public officials and reform practitioners.

Course Objectives

Understand drivers and models of administrative reform

Design structural and organisational reforms

Simplify administrative processes

Modernise human resource management in government

Lead change in public organisations

Sustain and evaluate reforms

Target Audience

Senior government officials

Reform and modernisation units

Public sector HR leaders

Policy advisers

International development professionals

Consultants

Course Methodology

Comparative case studies

Reform design workshops

Group discussions

Process simplification exercises

Planning

Course outline

1Day 1: Reform Context

Why reform
Reform models
International experience
Political economy
Reform readiness
Exercise: Reform diagnosis

2Day 2: Structures and Processes

Organisational restructuring
Agencies and decentralisation
Process simplification
Red tape reduction
Shared services
Workshop: Process simplification

3Day 3: People and Performance

Civil service reform
Merit-based HR
Performance management
Capability building
Leadership
Case study: Civil service reform

4Day 4: Digital Modernisation

Digital government
Data use
Service redesign
Citizen feedback
Exercise: Service redesign

5Day 5: Leading and Sustaining Reform

Change management
Communication
Monitoring and evaluation
Sustainability
Lessons learned
Capstone: Modernisation plan

Frequently asked questions

How long is the Public Administration Reform and Modernisation course?

The course runs over 5 days of classroom training, usually Monday to Friday.

When is the next Public Administration Reform and Modernisation course?

The next public date is 16 - 20 Nov 2026 in London. There are 14 upcoming dates in total.

Where is this course held?

Upcoming sessions run in London, Barcelona, Geneva, Munich, Rome.

Can I take Public Administration Reform and Modernisation online?

Yes. Every date can also be joined live online in a virtual classroom with the trainer, for £1,280 per participant. Choose "Live online" in the dates table when you register.

How much does the course cost?

Fees start from £2,750 per delegate, depending on the city. Fees include tuition and course materials.

Do participants receive a certificate?

Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.

Can this course be delivered in-house for our team?

Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.

Course information last updated 14 November 2026.

Public Administration Reform and Modernisation

Course overview

Course outline

Dates and fees

Frequently asked questions

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