Public Sector Innovation Labs (GPS-020) Training Course

Public Sector Innovation Labs

Innovation labs help governments test new ideas, use design thinking and experiment with policies and services before scaling them. Many governments have established…

5 daysClassroom or online

14Upcoming dates

7Cities

£2,750Fees from

Course overview

Why Attend

Innovation labs help governments test new ideas, use design thinking and experiment with policies and services before scaling them. Many governments have established labs, but making them deliver real impact is challenging.

This LLMI course explains innovation lab models, mandates and governance, design thinking and behavioural insights, experimentation and pilots, partnerships with citizens and start-ups, measuring impact and scaling successful innovations. Participants design a lab or innovation programme.

The course suits public sector innovators and leaders.

Course Objectives

Explain innovation lab models and mandates

Apply design thinking to public challenges

Use behavioural insights in policy and services

Design and run public sector experiments

Build partnerships for innovation

Measure impact and scale innovations

Target Audience

Public sector innovation teams

Policy officials

Digital service leaders

Senior managers

Researchers

Consultants

Course Methodology

International lab case studies

Design challenges

Experiment design workshops

Group discussions

Planning

Course outline

1Day 1: Public Sector Innovation

Why innovate
Barriers in government
Lab models
Mandates
Global examples
Exercise: Innovation readiness

2Day 2: Design Thinking for Government

User research
Problem framing
Ideation
Prototyping
Co-design with citizens
Workshop: Design challenge

3Day 3: Behavioural Insights

Behavioural principles
Nudges
Testing interventions
Ethics
Case study: Behavioural intervention
Exercise: Intervention design

4Day 4: Experimentation

Pilots
Randomised trials
Evidence standards
Learning from failure
Partnerships
Workshop: Experiment design

5Day 5: Impact and Scaling

Measuring impact
Scaling pathways
Funding
Governance
Sustaining labs
Capstone: Innovation programme plan

Frequently asked questions

How long is the Public Sector Innovation Labs course?

The course runs over 5 days of classroom training, usually Monday to Friday.

When is the next Public Sector Innovation Labs course?

The next public date is 14 - 18 Dec 2026 in Barcelona. There are 14 upcoming dates in total.

Where is this course held?

Upcoming sessions run in Barcelona, Frankfurt, London, Munich, Paris, Istanbul, Cape Town.

Can I take Public Sector Innovation Labs online?

Yes. Every date can also be joined live online in a virtual classroom with the trainer, for £1,280 per participant. Choose "Live online" in the dates table when you register.

How much does the course cost?

Fees start from £2,750 per delegate, depending on the city. Fees include tuition and course materials.

Do participants receive a certificate?

Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.

Can this course be delivered in-house for our team?

Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.

Course information last updated 14 November 2026.

Public Sector Innovation Labs

Course overview

Course outline

Dates and fees

Frequently asked questions

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