Quality and Audit Management Professional

Why Attend

Quality and audit functions protect customers, reputation and compliance, yet they are often seen as policing rather than adding value. Modern quality professionals combine management system expertise with strong auditing skills and a focus on improvement.

This LLMI course brings together quality management and auditing in one integrated programme: quality management principles, ISO 9001 requirements, process approach, risk-based thinking, audit programme management, conducting audits, evaluating evidence, reporting and driving corrective action and improvement. Participants plan and conduct a simulated quality audit.

The course prepares professionals to lead quality and audit activities with confidence.

Course Objectives

Apply quality management principles and the process approach

Interpret ISO 9001 requirements in practice

Plan and manage an audit programme

Conduct effective quality audits

Report findings and manage corrective actions

Use audit results to drive continual improvement

Target Audience

Quality managers and coordinators

Internal and supplier auditors

Compliance professionals

Process owners

Operations managers

Professionals moving into quality roles

Course Methodology

Expert-led sessions

Simulated quality audit

Evidence evaluation exercises

Report writing practice

Improvement planning