Professional training course · AGRC-060
Risk Culture Assessment and Improvement
Policies, procedures and controls only work when people choose to follow them and speak up when something is wrong. Many major corporate failures have been traced not to…
- 5 daysClassroom or online
- 49Upcoming dates
- 12Cities
- £2,750Fees from
Course overview
Introduction
Policies, procedures and controls only work when people choose to follow them and speak up when something is wrong. Many major corporate failures have been traced not to missing rules but to cultures that discouraged challenge, rewarded excessive risk taking or tolerated misconduct. Regulators and boards are therefore paying increasing attention to risk culture.
This Risk Culture Assessment and Improvement training course explains what risk culture is, how it can be assessed and how it can be strengthened. Participants explore the drivers of risk culture, including leadership, incentives, accountability and communication, and learn practical assessment methods such as surveys, interviews, focus groups, behavioural indicators and document review.
The course also covers how to translate assessment results into targeted improvement actions and how internal audit and risk functions can provide ongoing insight on culture.
Course Objectives
By the end of this training course, participants will be able to:
- Define risk culture and explain why it matters
- Identify the key drivers and indicators of risk culture
- Select appropriate methods for assessing risk culture
- Design surveys, interviews and focus groups on risk behaviours
- Use behavioural indicators and data to evidence culture
- Interpret findings and communicate them sensitively
- Develop targeted actions to improve risk culture
- Integrate culture insight into audit and risk work
Target Audience
This training course is suitable for a wide range of professionals, including:
- Risk managers and chief risk office staff
- Internal auditors and audit managers
- Compliance and ethics professionals
- HR and organisational development professionals
- Senior leaders responsible for culture
- Governance and board support professionals
Training Methodology
The course is interactive and reflective. Participants analyse case studies of cultural failure, design assessment instruments, practise conducting culture interviews and focus groups, interpret sample survey results and build an improvement plan. Discussion draws heavily on participants' own experience.
Target Competencies
- Culture concepts and drivers
- Culture assessment design
- Behavioural evidence gathering
- Sensitive interviewing and facilitation
- Insight interpretation
- Culture improvement planning
Course outline
-
1Day One: Understanding Risk Culture
- Definitions of organisational culture and risk culture
- Why culture drives risk outcomes
- Lessons from culture-related corporate failures
- Regulatory and governance expectations on culture
- Subcultures across departments and locations
- The relationship between culture, ethics and conduct
- Self-assessment of the culture in your organisation
-
2Day Two: Drivers and Indicators of Risk Culture
- Tone from the top and the tone in the middle
- Accountability and ownership of risk
- Incentives, performance management and remuneration
- Openness, challenge and willingness to speak up
- Learning from errors and near misses
- Behavioural and data indicators of culture
- Workshop: selecting culture indicators
-
3Day Three: Assessment Methods
- Choosing between surveys, interviews and focus groups
- Designing culture survey questions that work
- Conducting confidential culture interviews
- Running focus groups and facilitation techniques
- Document review and observation of meetings
- Ensuring confidentiality and trust in assessments
- Role play: a risk culture focus group
-
4Day Four: Analysis and Communication of Results
- Analysing qualitative and quantitative culture data
- Identifying patterns, strengths and concerns
- Triangulating evidence from different sources
- Communicating sensitive findings to leadership
- Avoiding blame while driving accountability
- Presenting culture insight to boards
- Exercise: interpreting sample survey results
-
5Day Five: Improving and Monitoring Risk Culture
- Designing targeted culture improvement actions
- Leadership behaviours and role modelling
- Aligning incentives and consequences with desired behaviours
- Embedding culture in training, recruitment and onboarding
- Ongoing monitoring of culture indicators
- Integrating culture into audit and risk reviews
- Personal action plan for strengthening risk culture
Schedule
Dates and fees
49 upcoming dates in 12 cities. Fees are per delegate; bring colleagues and every seat is discounted. Every date can also be joined live online for £1,280.
No dates in this city right now. Request a quotation and we will suggest the nearest date.
Join the class in real time from your office or home: live sessions with the trainer, group discussion, course materials and a certificate of completion. Joining details are emailed before the course starts.
Questions
Frequently asked questions
How long is the Risk Culture Assessment and Improvement course?
The course runs over 5 days of classroom training, usually Monday to Friday.
When is the next Risk Culture Assessment and Improvement course?
The next public date is 7 - 11 Dec 2026 in Barcelona. There are 49 upcoming dates in total.
Where is this course held?
Upcoming sessions run in Barcelona, Frankfurt, London, Amsterdam, Cape Town, Dubai, Geneva, Istanbul, Madrid, Munich, Rome, Vienna.
Can I take Risk Culture Assessment and Improvement online?
Yes. Every date can also be joined live online in a virtual classroom with the trainer, for £1,280 per participant. Choose "Live online" in the dates table when you register.
How much does the course cost?
Fees start from £2,750 per delegate, depending on the city. Fees include tuition and course materials.
Do participants receive a certificate?
Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.
Can this course be delivered in-house for our team?
Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.
Course information last updated 14 November 2026.
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