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Professional training course · QP-018

Standard Operating Procedures: Writing and Management

Clear standard operating procedures reduce errors, support training and ensure consistent quality and compliance. Yet many SOPs are too long, out of date or ignored by…

  • 5 daysClassroom
  • 14Upcoming dates
  • 7Cities
  • £2,250Fees from

Course overview

Why Attend

Clear standard operating procedures reduce errors, support training and ensure consistent quality and compliance. Yet many SOPs are too long, out of date or ignored by the people who should use them.

This LLMI course teaches how to write usable SOPs: identifying procedure needs, involving users, structure and formats, plain language, visual work instructions, review and approval, version control, training and auditing compliance. Participants rewrite and create procedures for their own processes.

The course suits quality, operations and compliance professionals in any sector.

Course Objectives

Identify where SOPs add value

Structure procedures for clarity and usability

Write in plain, precise language

Use visuals, flowcharts and checklists

Manage review, approval and version control

Train users and audit procedure compliance

Target Audience

Quality and compliance professionals

Operations supervisors

Process owners

Technical writers

Laboratory and production staff

Training coordinators

Course Methodology

Writing workshops

Procedure redesign exercises

Peer review

Case studies

Templates

Course outline

  1. 1Day 1: Why SOPs Matter
    • Purpose of procedures
    • Document hierarchy
    • Common problems
    • Regulatory expectations
    • Users' needs
    • Exercise: SOP review
  2. 2Day 2: Structuring Procedures
    • Procedure formats
    • Scope and responsibilities
    • Step sequencing
    • Decision points
    • Templates
    • Workshop: Procedure outline
  3. 3Day 3: Writing Clearly
    • Plain language
    • Action verbs
    • Warnings and cautions
    • Visual work instructions
    • Checklists
    • Exercise: Rewriting a procedure
  4. 4Day 4: Document Control
    • Review and approval
    • Version control
    • Distribution
    • Electronic systems
    • Archiving
    • Case study: Document control failure
  5. 5Day 5: Training and Compliance
    • Training on procedures
    • Competence verification
    • Auditing compliance
    • Continuous update
    • Feedback loops
    • Capstone: New SOP

Dates and fees

16NOV 16 - 20 Nov 20265 days LondonUnited Kingdom £4,200per delegate Register
7DEC 7 - 11 Dec 20265 days IstanbulTurkey £2,850per delegate Register
11JAN 11 - 15 Jan 20275 days Kuala LumpurMalaysia £2,250per delegate Register
8FEB 8 - 12 Feb 20275 days BarcelonaSpain £3,850per delegate Register
8MAR 8 - 12 Mar 20275 days LondonUnited Kingdom £4,200per delegate Register
12APR 12 - 16 Apr 20275 days Cape TownSouth Africa £2,840per delegate Register
10MAY 10 - 14 May 20275 days AmsterdamNetherlands £4,250per delegate Register
14JUN 14 - 18 Jun 20275 days GenevaSwitzerland £5,250per delegate Register
12JUL 12 - 16 Jul 20275 days IstanbulTurkey £2,850per delegate Register
9AUG 9 - 13 Aug 20275 days Kuala LumpurMalaysia £2,250per delegate Register
13SEP 13 - 17 Sep 20275 days BarcelonaSpain £3,850per delegate Register
11OCT 11 - 15 Oct 20275 days LondonUnited Kingdom £4,200per delegate Register
8NOV 8 - 12 Nov 20275 days GenevaSwitzerland £5,250per delegate Register
13DEC 13 - 17 Dec 20275 days AmsterdamNetherlands £4,250per delegate Register

Questions

Frequently asked questions

How long is the Standard Operating Procedures: Writing and Management course?

The course runs over 5 days of classroom training, usually Monday to Friday.

When is the next Standard Operating Procedures: Writing and Management course?

The next public date is 16 - 20 Nov 2026 in London. There are 14 upcoming dates in total.

Where is this course held?

Upcoming sessions run in London, Istanbul, Kuala Lumpur, Barcelona, Cape Town, Amsterdam, Geneva.

How much does the course cost?

Fees start from £2,250 per delegate, depending on the city. Fees include tuition and course materials.

Do participants receive a certificate?

Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.

Can this course be delivered in-house for our team?

Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.

Course information last updated 14 November 2026.

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