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Professional training course · QP-018

Standard Operating Procedures: Writing and Management

Clear standard operating procedures reduce errors, support training and ensure consistent quality and compliance. Yet many SOPs are too long, out of date or ignored by…

  • 5 daysClassroom or online
  • 14Upcoming dates
  • 7Cities
  • £2,250Fees from

Course overview

Why Attend

Clear standard operating procedures reduce errors, support training and ensure consistent quality and compliance. Yet many SOPs are too long, out of date or ignored by the people who should use them.

This LLMI course teaches how to write usable SOPs: identifying procedure needs, involving users, structure and formats, plain language, visual work instructions, review and approval, version control, training and auditing compliance. Participants rewrite and create procedures for their own processes.

The course suits quality, operations and compliance professionals in any sector.

Course Objectives

Identify where SOPs add value

Structure procedures for clarity and usability

Write in plain, precise language

Use visuals, flowcharts and checklists

Manage review, approval and version control

Train users and audit procedure compliance

Target Audience

Quality and compliance professionals

Operations supervisors

Process owners

Technical writers

Laboratory and production staff

Training coordinators

Course Methodology

Writing workshops

Procedure redesign exercises

Peer review

Case studies

Templates

Course outline

  1. 1Day 1: Why SOPs Matter
    • Purpose of procedures
    • Document hierarchy
    • Common problems
    • Regulatory expectations
    • Users' needs
    • Exercise: SOP review
  2. 2Day 2: Structuring Procedures
    • Procedure formats
    • Scope and responsibilities
    • Step sequencing
    • Decision points
    • Templates
    • Workshop: Procedure outline
  3. 3Day 3: Writing Clearly
    • Plain language
    • Action verbs
    • Warnings and cautions
    • Visual work instructions
    • Checklists
    • Exercise: Rewriting a procedure
  4. 4Day 4: Document Control
    • Review and approval
    • Version control
    • Distribution
    • Electronic systems
    • Archiving
    • Case study: Document control failure
  5. 5Day 5: Training and Compliance
    • Training on procedures
    • Competence verification
    • Auditing compliance
    • Continuous update
    • Feedback loops
    • Capstone: New SOP

Schedule

Dates and fees

14 upcoming dates in 7 cities. Fees are per delegate; bring colleagues and every seat is discounted. Every date can also be joined live online for £1,280.

All dates as PDF
November 2026
16NOV 16 - 20 Nov 2026Mon to Fri · 5 daysNext sessionOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£2,750per delegate2+ people: £2,200 each
December 2026
7DEC 7 - 11 Dec 2026Mon to Fri · 5 days
Turkey flag IstanbulTurkey · Classroom
£2,850per delegate2+ people: £2,280 each
January 2027
11JAN 11 - 15 Jan 2027Mon to Fri · 5 days
Malaysia flag Kuala LumpurMalaysia · Classroom
£2,250per delegate2+ people: £1,800 each
February 2027
8FEB 8 - 12 Feb 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
March 2027
8MAR 8 - 12 Mar 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£2,750per delegate2+ people: £2,200 each
April 2027
12APR 12 - 16 Apr 2027Mon to Fri · 5 days
South Africa flag Cape TownSouth Africa · Classroom
£2,840per delegate2+ people: £2,272 each
May 2027
10MAY 10 - 14 May 2027Mon to Fri · 5 days
Netherlands flag AmsterdamNetherlands · Classroom
£4,250per delegate2+ people: £3,400 each
June 2027
14JUN 14 - 18 Jun 2027Mon to Fri · 5 days
Switzerland flag GenevaSwitzerland · Classroom
£5,250per delegate2+ people: £4,200 each
July 2027
12JUL 12 - 16 Jul 2027Mon to Fri · 5 days
Turkey flag IstanbulTurkey · Classroom
£2,850per delegate2+ people: £2,280 each
August 2027
9AUG 9 - 13 Aug 2027Mon to Fri · 5 days
Malaysia flag Kuala LumpurMalaysia · Classroom
£2,250per delegate2+ people: £1,800 each
September 2027
13SEP 13 - 17 Sep 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
October 2027
11OCT 11 - 15 Oct 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£2,750per delegate2+ people: £2,200 each
November 2027
8NOV 8 - 12 Nov 2027Mon to Fri · 5 days
Switzerland flag GenevaSwitzerland · Classroom
£5,250per delegate2+ people: £4,200 each
December 2027
13DEC 13 - 17 Dec 2027Mon to Fri · 5 days
Netherlands flag AmsterdamNetherlands · Classroom
£4,250per delegate2+ people: £3,400 each

Questions

Frequently asked questions

How long is the Standard Operating Procedures: Writing and Management course?

The course runs over 5 days of classroom training, usually Monday to Friday.

When is the next Standard Operating Procedures: Writing and Management course?

The next public date is 16 - 20 Nov 2026 in London. There are 14 upcoming dates in total.

Where is this course held?

Upcoming sessions run in London, Istanbul, Kuala Lumpur, Barcelona, Cape Town, Amsterdam, Geneva.

Can I take Standard Operating Procedures: Writing and Management online?

Yes. Every date can also be joined live online in a virtual classroom with the trainer, for £1,280 per participant. Choose "Live online" in the dates table when you register.

How much does the course cost?

Fees start from £2,250 per delegate, depending on the city. Fees include tuition and course materials.

Do participants receive a certificate?

Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.

Can this course be delivered in-house for our team?

Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.

Course information last updated 14 November 2026.

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