Professional training course · QP-018
Standard Operating Procedures: Writing and Management
Clear standard operating procedures reduce errors, support training and ensure consistent quality and compliance. Yet many SOPs are too long, out of date or ignored by…
- 5 daysClassroom or online
- 14Upcoming dates
- 7Cities
- £2,250Fees from
Course overview
Why Attend
Clear standard operating procedures reduce errors, support training and ensure consistent quality and compliance. Yet many SOPs are too long, out of date or ignored by the people who should use them.
This LLMI course teaches how to write usable SOPs: identifying procedure needs, involving users, structure and formats, plain language, visual work instructions, review and approval, version control, training and auditing compliance. Participants rewrite and create procedures for their own processes.
The course suits quality, operations and compliance professionals in any sector.
Course Objectives
Identify where SOPs add value
Structure procedures for clarity and usability
Write in plain, precise language
Use visuals, flowcharts and checklists
Manage review, approval and version control
Train users and audit procedure compliance
Target Audience
Quality and compliance professionals
Operations supervisors
Process owners
Technical writers
Laboratory and production staff
Training coordinators
Course Methodology
Writing workshops
Procedure redesign exercises
Peer review
Case studies
Templates
Course outline
-
1Day 1: Why SOPs Matter
- Purpose of procedures
- Document hierarchy
- Common problems
- Regulatory expectations
- Users' needs
- Exercise: SOP review
-
2Day 2: Structuring Procedures
- Procedure formats
- Scope and responsibilities
- Step sequencing
- Decision points
- Templates
- Workshop: Procedure outline
-
3Day 3: Writing Clearly
- Plain language
- Action verbs
- Warnings and cautions
- Visual work instructions
- Checklists
- Exercise: Rewriting a procedure
-
4Day 4: Document Control
- Review and approval
- Version control
- Distribution
- Electronic systems
- Archiving
- Case study: Document control failure
-
5Day 5: Training and Compliance
- Training on procedures
- Competence verification
- Auditing compliance
- Continuous update
- Feedback loops
- Capstone: New SOP
Schedule
Dates and fees
14 upcoming dates in 7 cities. Fees are per delegate; bring colleagues and every seat is discounted. Every date can also be joined live online for £1,280.
No dates in this city right now. Request a quotation and we will suggest the nearest date.
Join the class in real time from your office or home: live sessions with the trainer, group discussion, course materials and a certificate of completion. Joining details are emailed before the course starts.
Questions
Frequently asked questions
How long is the Standard Operating Procedures: Writing and Management course?
The course runs over 5 days of classroom training, usually Monday to Friday.
When is the next Standard Operating Procedures: Writing and Management course?
The next public date is 16 - 20 Nov 2026 in London. There are 14 upcoming dates in total.
Where is this course held?
Upcoming sessions run in London, Istanbul, Kuala Lumpur, Barcelona, Cape Town, Amsterdam, Geneva.
Can I take Standard Operating Procedures: Writing and Management online?
Yes. Every date can also be joined live online in a virtual classroom with the trainer, for £1,280 per participant. Choose "Live online" in the dates table when you register.
How much does the course cost?
Fees start from £2,250 per delegate, depending on the city. Fees include tuition and course materials.
Do participants receive a certificate?
Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.
Can this course be delivered in-house for our team?
Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.
Course information last updated 14 November 2026.
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